Privacy Policy for Visitors
Your privacy is respected every step of the way
Introduction to Privacy Practices
Qulivento is committed to protecting your personal data and ensuring a secure, respectful experience on our website. We collect information only as needed to provide support and improve our services.
We comply with all applicable Canadian privacy laws and use responsible safeguards to keep information confidential. This privacy policy explains how your information is used, stored, and your related rights.
What Information is Collected
We collect personal and technical data that you voluntarily provide when filling out contact forms, requesting details, or using our services online.
Information Provided by You
- • Full name for identification and communication purposes
- • Email address to send updates and respond to your requests
- • Phone number, if you require a callback or phone support
- • Details in your messages regarding your inquiry or interests
- • Preferences indicated through form selection fields
Automatically Collected Data
- • Device type and browser from which you access the site
- • IP address to monitor site security and performance
- • Pages visited for internal process improvement
- • Time and date of visits to assess site usage patterns
- • Cookie-based identifiers to provide core functionality
How We Use Information
Information helps us respond to your requests, maintain site security, and improve the quality of our services. We do not sell your personal information.
- • Process and respond to your questions
- • Provide requested information or resources
- • Enhance user experience through technical improvements
- • Monitor site health and safeguard against misuse
- • Comply with legal and regulatory obligations
- • Analyze site performance for internal use
- • Send essential updates or notifications
Our Promise: We protect your personal data and limit access only to authorized team members who need it to help you.
How We Share Information
Your information is never sold. We may share it with service providers performing tasks on our behalf, always under confidentiality agreements.
Partner Service Providers
Trusted third parties may process information only for service delivery, maintenance, or security under contractual obligations.
Legal Requirements
We may disclose information to meet regulatory or lawful requests as required by Canadian authorities.
Anonymous Statistics
Aggregate, non-identifiable data may be used for statistical analysis and to improve our services.
Your Rights and Choices
You have rights regarding how your information is collected and used. We honor requests for access, correction, or deletion as outlined by law.
- • Request access to see what data is held
- • Ask for corrections to inaccurate data
- • Request removal of your personal data
- • Obtain a copy of your data in common format
- • Object to or limit specific data uses
- • Request restriction of data processing
Contact us with your requests or questions about privacy. We respond promptly and in accordance with Canadian laws.
How Information is Protected
Administrative and technical safeguards are in place to keep personal information secure and confidential.
Technical Security Measures
- • Encryption of data transmissions when feasible
- • Access controls for sensitive information
- • Monitored internal systems for suspicious activity
- • Regular platform security updates
Organizational Safeguards
- • Employee training on data protection practices
- • Clear privacy policies shared with our team
- • Access limited by role and necessity
- • Review of third-party agreements for compliance
How Long Data is Kept
Data is stored only as long as needed to fulfill service and legal requirements, after which it is securely deleted or anonymized.
- • Account details are retained for ongoing communication
- • Progress notes or session outcomes are kept confidential
- • Records held for support follow-up and clarity
- • Payment records kept strictly per regulatory standards
- • Preferences noted for essential communications only
You may request deletion at any time. Data will be removed promptly where possible.
International Data Transfer
Data may sometimes be stored or processed outside Canada for technical reasons. All providers must meet privacy requirements.
- • Contractual safeguards with partners
- • Use of countries with strong data protection laws
- • Security measures for international transfers
- • User consent obtained if required
Cookies and Tracking Tools
Cookies are used only to ensure basic functionality, recognize repeat visits, and improve your browsing experience.
Types of Cookies Used
- • Required for site operation and navigation
- • Help us identify and fix web usage problems
- • Store user-set preferences for convenience
- • Enable specific service features or options
You can adjust your cookie preferences anytime in your browser settings.
Changes to This Policy
This policy is reviewed regularly and updated as needed to keep you informed of any significant changes to data practices.
- • Email updates for key changes
- • Prominent notices on our website
- • Date-stamping of recent updates
- • Advance notice wherever possible
Please check this policy periodically for the latest version.
Contact About Privacy
Reach out if you have questions regarding privacy or your specific data rights.
Qulivento
68 Water Street, Suite 401, Vancouver, BC V6B 1A4 Canada
Phone: +1 (579) 362-9474
Email: content@qulivento.com
Updated January 12, 2026
Effective January 12, 2026